FAQ

 What is the Rojamy, So Polished Facial Cloth? 

The So Polished Facial Cloth is a reusable 100% cotton face cloth designed for gentle weekly exfoliation. Its open-weave fibers lightly polish away dead skin cells and residue, so skin feels smoother and looks more even—no harsh scrubs.  

 How does a gentle exfoliating facial cloth work? 

An open-weave cotton cloth provides light, controlled physical exfoliation. With warm water, it lifts excess corneocytes, sebum, SPF and makeup residue, helping pores feel clearer and improving the way skin reflects light. Useonce weekly to avoid over-exfoliation and keep the skin barrier happy.

 Is it safe for sensitive skin? 

Yes—when used once a week with feather-light pressure and water only or a gentle cleanser. Sensitive or reactive skin can start every 10–14 days. Skip use on sunburn, open cuts, or during inflamed breakouts. Stop if persistent redness or stinging occurs.

What are the cloths made of? 

Our facial cloths are 100% cotton and food-grade dyed/finished with activated charcoal. Cotton is breathable, soft, and durable, making it ideal for a washable, reusable exfoliating cloth. 

 How do I use the cloth for the best results? 

Wet with warm water, glide upward and outward over the face (including the eye area with a feather-light touch), then rinse face and cloth. Air-dry on the magnetic hanger. Follow with moisturizer and sunscreen in the morning. 

 How often should I exfoliate with a face cloth? 

Most skin types do well with once weekly polishing. Very sensitive skin may be preferred every 10–14 days. Daily exfoliation is not recommended. 

 Can I use cleanser with the cloth? 

Yes—use water only or a gentle, non-gritty cleanser. Avoid microbeads, sugar/salt scrubs, or aggressive acids during the same session to reduce the risk of over-exfoliation. 

 How do I clean and store the cloth? 

Hand wash after use. Do not bleach or use fabric softener. Air-dry completely on the silicone magnet in a clean, ventilated area. Replace the cloth about every 3 months or sooner if wear is visible. 

 What comes in the box? 

Each kit includes 2 reusable facial cloths (6"×6") and 1 silicone magnetic hanger. Packaging is minimal and recyclable. 

 What does the magnetic hanger do? 

The silicone magnetic hanger holds the cloth by a corner, so it dries thoroughly between uses, keeping your routine more hygienic. 

 Is this a makeup remover? 

It’s a gentle polishing cloth. You may use it after removing makeup to lift residual SPF, sebum, and dead cells. It’s not intended to dissolve heavy waterproof makeup by itself. 

 Can I use it with retinol or chemical exfoliants? 

Yes, but alternate nights. Do not use the cloth on nights when you apply strong retinoids, peels, or other exfoliants. Space active ingredients to avoid irritation. 

 Will it help with clogged pores and texture? 

Consistent weekly polishing can help reduce surface buildup that contributes to rough texture and the feeling of clogged pores—without harsh scrubs. It’s not a medical treatment; results vary. 

 Is the cloth eco-friendly? 

Yes. It’sreusable and washable as well. Replacing disposable pads or single-use wipes can reduce waste in your routine. 

 Is the cotton cloth hygienic? 

Yes—cotton washes well and dries quickly. The magnetic air-dry system encourages full drying, which helps maintain freshness between sessions. 

 Who should avoid the cloth? 

Avoid use on open wounds, active inflamed acne, eczema flare-ups, fresh procedures, or sunburn. Consult your dermatologist if unsure. 

 How long does one cloth last? 

With proper care, about 3 months of weekly use. 

 What’s the difference between a facial cloth and a washcloth? 

A facial polishing cloth uses open-weave cotton for light exfoliation, while standard washcloths are denser and can feel harsher. Rojamy's cloth is purpose-built for gentle weekly resurfacing. 

 

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